Privacy policy

Who handles your data

Decola Marca is a design studio for brands, packaging and websites, working remotely. Decola Marca decides how the data you send through this site is used. For any request about your data, write to privacidade@decolamarca.com.br.

What data we receive

Through the contact form: name, phone or WhatsApp, email, business name, type of project, deadline, project description, and your Instagram or website if you provide one.

Through WhatsApp: your number and the messages you send.

While you browse, and only if you accept cookies: pages visited, clicks, time on the site, device type and browser.

What we use it for

Form and WhatsApp data are used to reply to your request and send you a project proposal. Brazilian law allows this because you are the one asking us to get in touch before you hire us.

Browsing data is used to see which pages work best and to show Decola Marca ads to people who have already visited the site. This use depends on your consent, and you can withdraw it at any time.

Decola Marca does not sell your data.

Who we share data with

Only with the companies that make the site and our service work. Meta owns WhatsApp and Meta Pixel. Microsoft owns Clarity. There are also the services that host the site and our email. Some of them store data outside Brazil, following their own protection rules.

How long we keep it

If you don't hire us, we keep your data for 12 months after the last contact and then delete it.

If you do, we keep it for as long as tax and civil laws require.

Cookies stay in your browser, and you can delete them whenever you like.

Your rights

At any time, you can ask us to:

• confirm whether we hold data about you;
• show you that data;
• correct anything that is wrong or out of date;
• delete, block or anonymize data that isn't necessary;
• move your data to another company;
• delete data we use with your consent;
• tell you who we share your data with;
• tell you that you can refuse consent and what changes if you do;
• withdraw consent you gave.

Just write to privacidade@decolamarca.com.br. We reply within 15 days. If you're not satisfied, you can also file a complaint with Brazil's National Data Protection Authority (ANPD).

Cookies

Cookies are files the site saves in your browser.

• Essential: they save your cookie choice. Always on.
• Analytics: Microsoft Clarity shows how people use the site, without identifying you by name. It only runs if you accept.
• Advertising: Meta Pixel lets us show Decola Marca ads on Instagram and Facebook to people who have visited the site. It only runs if you accept.

To change your choice, use the Cookie settings link in the footer.

Security

Only the people at Decola Marca who handle your request can access your data. No system is completely secure. If an incident puts you at risk, we will tell you and notify the ANPD, as the law requires.

Minors

This site is made for people who hire services for their own business. It is not aimed at anyone under 18.

Changes to this policy

When this policy changes, the date at the top changes with it. If the change affects something you agreed to, we'll let you know beforehand.